Medical Receptionist Resume Sample

Medical Receptionists coordinate daily administration operations and communication between doctors, staff, and patients. Their duties include welcoming clients, answering questions and concerns, scheduling appointments, entering client information, taking payments, answering calls, and maintaining inventory log. To become a Medical Receptionist, a high school diploma/GED, Bachelor’s degree, or a medical assistant certification is preferred along with 1-2 years of medical or administrative experience is required. Medical Receptionists must demonstrate strong written and verbal communication, interpersonal skills, empathy, customer service, multitasking, organizational, detail-oriented, and basic computer skills.

A good resume is well-written and concise. It should be neat and easy to read, listing previous experience in a logical order.

Our resume samples will provide you with multiple examples of what you can include when writing your resume.

 

The Best Medical Receptionist Resume Samples

These are some examples of accomplishments we have handpicked from real Medical Receptionist resumes for your reference.

Medical Receptionist

• Ensured that patients and visitors were escorted to service areas beyond reception rooms.
• Performed the tasks of receiving and distributing mails and faxes on a daily basis.
• Organized and maintained a clean, efficient, and confidential work area.
• Secured the building at the close of each working day and performed security preventions.
• Responded to the needs of pediatric and adult patients, doctors, office workers, and billing companies by efficiently handling multiple phone lines, faxes, patient inquiries, insurance issues, and patient payments.

Medical Receptionist

• Recording and updating patient personal and financial information while protecting their rights by maintaining confidentiality.
• Maintains the reception area and makes sure patients are at ease.
• Keeps patient appointments on schedule and optimizes patients’ satisfaction to help assist with all their needs.
• Quickly developed an extensive understanding of the entire medical practice business.
• Organized and updated an extensive contact list for new patients by creating a spreadsheet with 486 contacts to coordinate appointments and insurance verification.

Medical Receptionist

• Fulfill general medical office administrative duties, such as, data entry, electronic forms, faxes and photocopies.
• Verify insurance and claims ensuring established guidelines policy and procedures are followed.
• Collect pre-certification and authorization number for complex examinations, such as, MRI.
• Readily learned about sterilization techniques for medical tools; handled all instruments in a safe manner according to OSHA standards.
• Reconditioned damaged office furniture from the attic; demonstrated mechanical aptitude in fixing desks with missing drawers.

Medical Receptionist

• Performed routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files.
• Computer data entry for patient demographics, medical billing and basic accounting.
• Insurance correspondence, verification and patient care authorization.
• Observing and maintaining all HIPPA guidelines. Maintaining an efficient, safe working environment, including light clean up, inventory and laundry.
• Greeted patients in a professional and courteous manner, verified their insurance coverage, and process payments for their medical services.

Medical Receptionist

• Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
• Managed office supply inventories; receive deliveries and organize supplies in stockrooms and exam rooms.
• Collect patient co-payments and recorded payment transactions; obtained third-party payer authorization for services provided and communicated outstanding balances to insurance companies and patients.
• Recognized for outstanding performance by selecting random calls to survey customer satisfaction; noted a 100% approval rating from patients.
• Organized documents in the patient billing archive; identified documents for storage in the hospital archives.

Medical Receptionist

• Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data.
• Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information.
• Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Provided accurate information to callers about when and where doctor’s appointments had been scheduled or rescheduled.
• Utilized an ergonomic setting at the workstation to remain safe while fulfilling customer service mission to promote healing and enhance customer care without interrupting the patient care process.

Medical Receptionist

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
• Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule by notifying provider of patient’s arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
• Comforts patients by anticipating patients’ anxieties; answering patients’ questions; maintaining the reception area.
• Accurately received, recorded, and transmitted information of patients to physicians.

Medical Receptionist

• Dealing with all requests in an efficient and courteous manner.
• Accurately collecting information and personal details about patients.
• Arranging any necessary follow up appointments for patients with hospitals or with other healthcare professionals.
• Treated patients in a prompt, professional manner and established relation of confidence with them.
• Accurately managed multiple work requests from callers and responded to requests for information as required by departmental needs.

Medical Receptionist

• Dealing with all requests in an efficient and courteous manner.
• Accurately collecting information and personal details about patients.
• Arranging any necessary follow up appointments for patients with hospitals or with other healthcare professionals.
• Promoted efficient use of equipment by maintaining a current awareness of inventory levels in the office supply room.
• Recognized for effectiveness in the management of office supplies through billing clients based on actual usage rates.

Medical Receptionist

• Schedule, reschedule, and verify patient appointments; schedule appointments with secondary care providers.
• Coordinate physician schedules and maintain patient flow by communicating patient arrivals or delays.
• Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
• Processed patient records, appointments, fees, and payment transactions.
• Kept abreast of daily scheduled patient treatments, doctor appointments, personal visitations, and emergency room procedures.

Medical Receptionist

• Assists in the collection of Patient Statistical Profile and Continuous Quality Improvement Data.
• Assists with month-end reporting requirements such as Epogen data collection and Proton/AMI generated reports as needed.
• Maintains accurate records of hospitalization, patient travel, etc. to facilitate coordination of patient scheduling, ancillary testing, etc.
• Preserved confidentiality of patients as a member of a 24-hour/7-days/week team; scheduled long-term home care for patients unable to return to work.
• Offered excellent customer service skills to patients and their families; gained praise for maintaining professional decorum in emergency situations.

Medical Receptionist

• Coordinate physician schedules and maintain patient flow by communicating patient arrivals or delays.
• Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
• Managed office and medical supply inventories; receive deliveries and organize supplies in stockrooms and exam rooms.
• Trained administrative staff on medical office policies and procedures to ensure clerical proficiency while developing professional rapport with the medical team.
• Trained and managed the hiring, orientation, and training of nine personnel.

Wrap Up

You need to make sure your resume stands out amongst the other candidates. It is the first impression that employers have of your work experience and skills. Use the samples above to put together a resume that best suits your needs and helps you get the job you want.