These are some examples of job descriptions we have handpicked from real Lead Server (restaurants or hotels) resumes for your reference.
Lead Server
- Managed in-person and telephone guest inquiries, customer service requests and reservation bookings.
- Directed guests to their designated table, give them information about specials, handle requests and provide waiter with information.
- Monitored dining room and guest flow to maximize table usage and minimize guest wait times.
Lead Server
- Provide exceptional customer service as a lead server for an upscale Mexican restaurant.
- Duties include familiarizing guests with menu and daily specials, accurately recording food and drink orders, running multi-course meals, and tallying bills.
- Additional duties included staff training.
- Complete all opening and closing duties.
Lead Server
- Maintained professional and courteous demeanor while multitasking in fast paced environment.
- Identified and responded to guests needs in a prompt time frame.
- Conducted exceptional interpersonal and team building skills with an aptitude for building camaraderie among clientele, colleagues, and management.
Lead Server
- Maintain staff by recruiting, selecting, orienting, and training employees; developing personal growth opportunities.
- Accomplish staff job results by coaching, counseling, and disciplining employees.
- Maintain safe and healthy work environment by establishing and enforcing organization standards.
- Complete operations by developing schedules; assigning and monitoring work, gathering resources, implementing productivity standards, maintaining reference manuals, implementing new procedures.
Lead Server
- Provide additional support for management team.
- Consistently provide guests with superior hospitality, and train staff on hospitality standards.
- Lead trainings for staff on complex food, wine and cocktail menu to assist in upselling and proper recommendations for guests.
Lead Server
- Provide excellent patron experiences through phenomenal customer service, multi-tasking abilities, and interpersonal skills.
- Recognized as having the highest sales averages among servers through suggestive upselling.
- Promoted to shift leader and head trainer after consistently exceeding the sales goals of the organization.
Lead Server
- As lead server I was responsible for the training and development of all new servers.
- I was also in charge of reporting all sales and closing the restaurant at the end of each night.
- I was always flexible with my schedule and willing to help out when needed.
Lead Server
- Assisted co-workers during rush hours to promote excellent customer service.
- Informally recognized as lead server with responsibility for opening/ closing procedures.
- Mentored and coached new servers regarding menu items, company policies and procedures.
Lead Server
- Demonstrate teamwork by keeping an eye on my fellow server’s tables and help out when possible.
- Responsible for delivering excellent customer service.
- Display knowledge of the food menu, wine & liquor menu, ingredients in specialty drinks, and liquor laws.
Lead Server
- Food service at upscale, American fare restaurant.
- Duties include familiarizing guests with menu and daily specials, accurately recording food and drink orders, running multi-course meals, and tallying bills.
- Menu knowledge: Memorize details of daily specials, seasonal menu items and options, as well as rotating craft beer options.
- Up-selling: Direct customers to meal add-ons and specialty drinks of perceived value to increase sales.
Lead Server
- Insure compliance with federal, state and local health and safety regulations.
- Responsible for cleaning the kitchen and dining room.
- Monitor general operations of the dining room activities as related to the meal program.
Lead Server
- Worked both opening and closing shifts with frequent responsibility to verify and complete any and all required tasks for opening or closing the building.
- I’ve frequently worked on technical issues for computer and POS systems; as well as extensive customer service experience including catering to large or V.I.P customers and groups, often special parties from a company or firm.
- In this position I was responsible for profit and loss and had to maintain my own drawer on a daily basis.