Hostess Resume Sample

A hostess is the greeter and seater in a restaurant. They are responsible for greeting the guests, seating them, giving them menus, offering high chairs or booster seats, answering phones and taking to-go orders. There is no specific education for this job. A successful hostess will have great communication skills, the ability to be on their feet for long periods of time, problem-solving skills, conflict resolution skills, good phone etiquette, basic computer skills and patience.

A good resume is well-written and concise. It should be neat and easy to read, listing previous experience in a logical order.

Our resume samples will provide you with multiple examples of what you can include when writing your resume.

 

The Best Hostess Resume Samples

These are some examples of accomplishments we have handpicked from real Hostess (restaurants or hotels) resumes for your reference.

Waitress/Hostess

  • Assisted guests with making menu choices in an informative and helpful fashion.
  • Maintained knowledge of current menu items garnishes ingredients and preparation methods.
  • Appropriately suggested additional items to customers to increase restaurant sales.
  • Promptly served all food courses and alcoholic beverages to guests.
  • Utilized expertise to process payroll tax reports in a timely manner.

Hostess

  • Greeted customers upon their entrance into the restaurant and politely directed customers to their seats.
  • Assisted wait staff, bussers and bartenders in the delivering of food plates and ordered drinks.
  • I also assisted in bussing tables and resolving client related issues.
  • Accommodated guests with high chairs and booster seats when inquired, and helped to provide comfortable seating to customers with disabilities.
  • Efficiently applied practical skills.

Hostess

  • Inspected dining room for cleanliness, proper supply levels, and required staffing.
  • Assisted in the opening, closing, and cleaning duties in relation to the shift.
  • Addressed guest requests or complaints, and escalated major complaints to manager.
  • Promoted customer satisfaction; effectively interacted with individuals and groups while maintaining a high level of professionalism.
  • Determined customers’ needs, strengths, and weaknesses from first-hand observation and experience.

Hostess

  • Greet incoming and departing guests warmly with a genuine smile and eye contact.
  • Uses visual cues to seat guests in either the bar or dining area depending on their preference.
  • Informs guest of current promotions and who will be serving them to ensure a smooth handoff to the service staff.
  • Trained classroom and wait staff to effectively handle table/bar service expectations for an average of 1500 customers per month.
  • Accommodated customers’ personal needs as needed including applying makeup and wardrobe changes to accommodate customers’ specific requests.

Hostess

  • Greet and acknowledge guests and seat patrons by escorting them to assigned table, or communicate delays and offer additional services such as beverages to keep them occupied while waiting.
  • Walk through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
  • Address guest requests or complaints, and escalated major complaints to manage.
  • Trained servers, managers, and bartenders on handling high-end customer service.
  • Served as an exemplary hostess in nightclubs; created a positive atmosphere for high-end clientele.

Hostess

  • Greeted and conversed with the customers in a cheerful and friendly manner.
  • Distributed pagers when on a wait and kept track of the order in which people were to be seated.
  • Anticipated what days and times would be busy/less busy so that side work could be done in an appropriate manner.
  • Organized activity and service plans are off-site to meet business planning goals.
  • Efficiently took steps towards annual goal completion and achievement of personal development goals.

Hostess

  • Ensure that requirements for all guests are met; including small children, disabled or food allergic guests.
  • Examine and maintain the entrance area, doors, windows in addition to menu covers and inserts.
  • Created new settings as per requirements and clear additional settings if not needed.
  • Earned outstanding employee award.
  • Provided guests with heartfelt hospitality and demonstrated unconditional love through genuine smiles, warm words, and genuine concern.

Hostess

  • Assigned tables to servers to assure a smooth experience for guests and ease for servers.
  • Used POS system to assist in managing the flow of guests coming in and out, seating, and reservations.
  • Hot Schedule System to learn about keep up to date with new product and meals.
  • Created an atmosphere of relaxation and enjoyment for customers through the delivery of outstanding service in a professional environment.
  • Supervised, trained, and assisted employees in the preparation of excellent customer service at the reception desk.

Hostess

  • As the lead hostess at this fine dining establishment, my duties included greeting, seating, and accommodating the unique preferences of each guest. Due to the high volume of this restaurant, my abilities to multi-task were crucial.
  • I often had to answer incoming phone calls while inputting reservations and talking to incoming guests.
  • Additionally, I had to ensure each table was properly assigned to a server.
  • Interacted with guests on a personal basis, providing exceptional customer service while maintaining control over the environment.
  • Provided exceptional service to customers who were experiencing long waits as well as miscellaneous events such as private parties and special events.

Hostess

  • As the lead hostess at this fine dining establishment, my duties included greeting, seating, and accommodating the unique preferences of each guest.
  • Due to the high volume of this restaurant, my abilities to multi-task were crucial.
  • I often had to answer incoming phone calls while inputting reservations and talking to incoming guests.
  • Additionally, I had to ensure each table was properly assigned to a server.
  • Adopted valuable learning techniques used by great leaders to set positive examples for others to follow.

Hostess

  • Answered phone orders and input requests into the computer for pickup.
  • Greeted customers as the face of the restaurant, making people feel welcome and comfortable, seating people accordingly, and managing wait times.
  • Memorized menu items in full detail, was expected to interact with as many customers as possible ensuring their satisfaction.
  • Gained respect from co-workers due to enthusiasm and interest in assisting their respective departments.
  • Used exceptional customer service ability while dealing with the public- including fellow students and job applicants.

Hostess

  • Managed in-person and telephone guest inquiries, customer service requests and reservation bookings.
  • Directed guests to their designated table, give them information about specials, handle requests and provide waiter with information.
  • Monitored dining room and guest flow to maximize table usage and minimize guest wait times.
  • Managed designated areas as well as the wait staff in order to accommodate every need within the allotted timeframe.
  • Set up, cleaned up, and supervised all departments in hotel for two months, to ensure that guests were always satisfied with their stay.

Wrap Up

You need to make sure your resume stands out amongst the other candidates. It is the first impression that employers have of your work experience and skills. Use the samples above to put together a resume that best suits your needs and helps you get the job you want.

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